We help inspire lasting, positive change to help our clients improve people’s lives
As a full-service research consultancy, we master the entire range of quantitative, qualitative and specialist approaches. We reinvent the wheel for each project; all solutions are flexible and customised to the business challenge.
What sets us apart:
We have the scope, skills and technology to deliver large national surveys and automated data collection through to sensitive small-scale research with individual audiences.
Online surveysWe cover surveys of all lengths and complexities, including audio and video links, and processes like dynamic choice modelling and segmentation. |
CATIWe have an in-house capacity of 6 workstations for telephone interviewers, and ready access to 150 seats using our partners. |
Mail OutWe offer a complete mail-out solution including survey design, printing, and the use of our reply-paid mailbox option. |
In-depth interviews (IDIs)A great way to interview high value customers and experts, and to explore sensitive personal issues. We interview people in their homes or at community venues, or stakeholders and businesspeople at their place of work. Tele-depths, friendship pairs and triad interviews are also offered. |
Face-to-faceWe offer national door-to-door and in-home fieldwork, which is useful for research projects where physical stimuli are needed, or in a specific geographical area. Shadow shopping and central location/intercept services are also offered. |
Focus groupsWe offer focus group services to research issues in a peer group setting. We run groups in our in-house professional group rooms in Sydney CBD or at any venue nationally. As an alternative to a full focus group, we also offer mini-groups. |
VATI / robo-pollingWe are able to rapidly call a large number of phone numbers and ask a number of pre-recorded questions. Participants respond using their telephone keypad or by voice. |
Ethnographic methodologyWe use ethnographic methodology to explore sensitive, complex issues and uncover real behaviour. Usually conducted in-home, at venues or as accompanied shops |
Social media captureWe use social media channels to contact and generate research responses from consumers, business and stakeholders. Typically accessed directly through a client’s social media sites. |
Apart from Federal, State and Council government departments, we work with a broad range of public agencies and not-for-profit organisations